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avatar_BlueKrono

Star Ace

Started by BlueKrono, July 26, 2022, 05:06:11 AM

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BlueKrono

July 26, 2022, 05:06:11 AM
Has anyone else ever bought from Star Ace HK before? They have a decent looking website, but I paid for the coelacanth two months ago, then emailed them a month ago asking for an update.

Radio silence.

Did I get scammed? If not, what should I do?
We are accustomed to look upon the shackled form of a conquered monster, but there - there you could look at a thing monstrous and free." - King Kong, 2005

UK

#1
July 26, 2022, 11:21:41 AM
Contact them through their Facebook page. Far more visible and might nudge them.

Did you pay through Paypal?

https://www.facebook.com/StarAceToys/

Blade-of-the-Moon

#2
July 26, 2022, 01:40:10 PM
I preordered Gwangi through them, then found it cheaper and they adjusted the price, then found it cheaper and in stock via Sideshow so I just canceled and they did it.   Maybe they have Covid issues and in/out a lot?  I would just keep trying to reach them for now.

BlueKrono

#3
July 26, 2022, 09:26:59 PM
avatar_UK @UK I did pay through PayPal, so I've got that going for me. When I look at my orders they both say "Completed"... the same day I placed the order, neither of which was even available at that time. Suuuuuuper shady. Since they were immediately listed as completed I don't see a way to cancel them. avatar_Blade-of-the-Moon @Blade-of-the-Moon You were able to successfully and get your money back?
We are accustomed to look upon the shackled form of a conquered monster, but there - there you could look at a thing monstrous and free." - King Kong, 2005

Blade-of-the-Moon

#4
July 27, 2022, 03:35:56 AM
Quote from: BlueKrono on July 26, 2022, 09:26:59 PMavatar_UK @UK I did pay through PayPal, so I've got that going for me. When I look at my orders they both say "Completed"... the same day I placed the order, neither of which was even available at that time. Suuuuuuper shady. Since they were immediately listed as completed I don't see a way to cancel them. avatar_Blade-of-the-Moon @Blade-of-the-Moon You were able to successfully and get your money back?

Yeah I just emailed them and a refund showed up in my account about 24 hours later.

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